Politique de confidentialité

In the interest of transparency regarding how your personal data is collected and processed:

We want you to make informed decisions about how your Personal Data is used and processed. To support this, we've put in place clear methods and procedures to keep you informed at every relevant stage.
Where specific information is needed, we will communicate it to you at the appropriate time.
If you have any questions or need clarification regarding any legal restrictions that may apply, we're here to help. You can reach us by email at: info@rendemance.com

Personal data will only be used for the purposes specified in the Policy.

We may process your personal data for a number of purposes, including providing the website, connecting you to third-party trading platforms (the "Services"), improving the website, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal obligations, and carrying out administrative and business activities to facilitate access to and use of the Services.
We also process your personal data to better understand your preferences and needs.

To exercise your personal data rights, use the tools available to you:

To exercise your rights, contact us at any time with a request relating to your Personal Data. We can modify or delete your data, stop using it for specific or general purposes, and transfer it to you or a third party. We are committed to responding to every request.

Secure your personal data:

While we cannot guarantee the absolute security of your Personal Data, we are committed to employing a range of methods and techniques to protect it.
Our Privacy and Security Policy is comprehensive.

Scope

This Policy describes the types of Personal Data the Company collects about individuals, and how that data is processed, shared with third parties, and secured.
This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or through a combination of additional information we hold or can access.
"Processing" refers to any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for the general public and are not designed for use by individuals under the age of 18. We do not knowingly collect information from, or permit access to our services by, persons under 18. If we become aware that such information has been collected, we will delete it promptly.

2. What personal data do we hold about you?

Lorsque vous accédez à nos Services, à nos canaux de service ou à notre site web, nous collectons des Données Personnelles. Selon les cas, nous pouvons vous les demander directement, les collecter en analysant l'utilisation de nos Services et canaux, ou les recevoir de nos partenaires tiers.

You are not required to share any personal information with the company, and there are no consequences for choosing not to do so.

You are not required to provide us with personal data. In some circumstances, choosing not to do so may prevent us from delivering the Services or restrict access to the website.

4. What types of personal data do we collect? When you visit our website, we collect the following personal data about you:

This includes information from your online activity log, traffic data (such as your IP address, access date, and access time), language settings, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through our service.
Personal data you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Fondement juridique et motifs du traitement des données personnelles

6. Transfer of Personal Data to Third Parties

La Société peut également transmettre des Données Personnelles à des sociétés tierces qui nous fournissent des services tels que l'hébergement et le stockage, les informations relatives aux adresses IP, ainsi que l'analyse des expériences utilisateurs.
Vous pouvez également nous demander de communiquer certaines Données Personnelles vous concernant à des plateformes de trading tierces. Nous transmettrons les Données Personnelles que vous nous fournissez dans ces circonstances à ces plateformes de trading. L'utilisation de vos Données Personnelles est soumise à leurs politiques de confidentialité. Vos Données Personnelles peuvent être partagées avec plusieurs plateformes de trading.
La Société peut partager des Données Personnelles avec des entités liées ou des partenaires commerciaux, afin de disposer des ressources nécessaires pour améliorer les produits et services proposés à ses clients.
Lorsque la protection des droits de tiers ou d'actifs l'exige, la Société est autorisée à divulguer des Données Personnelles aux autorités réglementaires, locales ou à d'autres autorités officielles.
Nous pouvons également partager vos Données Personnelles avec des investisseurs ou acquéreurs potentiels, ou avec des prêteurs de la Société ou de toute autre société du groupe, dans l'éventualité d'une telle transaction (y compris le transfert ou la cession d'actifs) ou dans le cadre de toute fusion, restructuration, consolidation ou procédure de faillite impliquant la Société ou toute autre entreprise du groupe.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising providers or analytics companies, on our website. These third parties may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit the website. They collect information about your preferences and browsing habits to improve your user experience, remember your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are temporarily stored on your device and remain active only until you close your browser. Others are persistent cookies, which remain on your device for a set period after your browser is closed. Persistent cookies help the website recognise you as a returning user and make it easier for you to access the site again.

Types de cookies :

They may be used by us according to their purpose :

AVIS DE SUIVI EN LIGNE
Ce service ne prend pas en charge les signaux de refus de suivi.
8. La conservation de vos données personnelles

We will retain your personal data for as long as necessary to fulfil the purposes described in this Policy, or for longer periods where permitted by applicable law, regulation, or regulatory order.
Your information will be shared with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for an additional 12 months.
We regularly review the personal data we hold to ensure it is no longer retained once it is no longer needed.

9. Transfers of Personal Data to a Third Country or International Organisation

10. Personal Data Security We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Access to your personal data is restricted to personnel and third parties who require it to perform their functions. All such parties are bound by confidentiality obligations. No transmission of data over the internet can be guaranteed as completely secure. While we take all reasonable steps to protect your personal data, any transmission is at your own risk. Once we receive your data, we apply strict procedures and security measures to prevent unauthorised access. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will take all steps required under applicable law, including notifying the relevant supervisory authority and, where required, the affected individuals. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately.

We have implemented appropriate technical and organisational measures to protect Personal Data, including against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be maintained free of error, nor can we be held liable for any immaterial, indirect, or consequential damage arising from the use or disclosure of Personal Data. This includes, without limitation, Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose Personal Data about you to third parties, such as public authorities. We have no control over the security those third parties apply to your Personal Data in such circumstances.
Personal Data cannot be transmitted over the Internet with complete security. We cannot guarantee the security of Personal Data you transmit to us via the Internet.

11. Hyperlinks to Third-Party Websites

Our website contains links to third-party websites and applications. These are not under the Company's supervision, and we are not responsible for how they collect or process personal data. This Policy does not apply to any actions taken through those sites or applications.
Before accessing any third-party website or application, we recommend reviewing its privacy policy. We also advise caution when sharing personal data with such platforms.

12. Changes to This Policy We may update this policy from time to time. Any changes will be published on this page, and where appropriate, you will be notified directly. Continued use of our services after any update constitutes acceptance of the revised policy. We encourage you to review this page periodically to stay informed of how we protect your information.

Before accessing any third-party website or application, we recommend reading its privacy policy. We also advise against sharing any Personal Data with third parties without first reviewing how it will be handled.

13. Your Rights Regarding Your Personal Information

You have the right to request that we verify the accuracy of your Personal Data, correct any inaccuracies, and delete any Personal Data we no longer need. You may also restrict the scope of how your personal information is processed.
If you reside in the EEA, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. To exercise any of these rights, please send an email to the address below.
Right of Access
We can verify the accuracy of Personal Data we process about you. Where applicable, you may access your Personal Data.
We will provide one electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Data will be made available in electronic format upon request.
The right of access must not prejudice the rights and freedoms of others. If a request would be detrimental to another person's rights or freedoms, we may refuse or limit it.
Right to Rectification
We will correct any inaccurate Personal Data. You may request that any incomplete Personal Data relating to you be rectified, taking into account the purpose of the processing.
Right to Erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of your Personal Data based on our legitimate interests or those of a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be deleted to comply with a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation under EU or Member State law; or (b) for the establishment, exercise, or defence of legal claims.
Restriction of Processing
If you have concerns about the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, for the establishment, exercise, or defence of legal claims, to protect the rights of another natural person, or for reasons of substantial public interest within the EU or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to retrieve and review the Personal Data you have provided to us.
You may request that your Personal Data be transferred directly from us to another controller, where technically feasible. Exercising this right does not affect your rights under the right to erasure, and the right to data portability must not prejudice the rights and freedoms of others.
Right to Object
You have the right to object at any time to processing of your Personal Data based on our legitimate interests or those of a third party, including profiling based solely on those interests. We may continue processing only if we can demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defence of legal claims.
With regard to direct marketing, you have the right to object at any time to the processing of your Personal Data for that purpose.
Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
You have the right to lodge a complaint with the competent supervisory authority.
You may bring a complaint before a supervisory authority established by a Member State to protect the fundamental rights of natural persons with regard to the processing of Personal Data within the EU.
EU law and Member State law may limit your rights relating to your Personal Data as described in this section 13.
We will provide the information requested under your rights in section 13 within one month of receiving your request. Where necessary, this period may be extended by up to two months depending on the nature and volume of requests. We will notify you of any extension and the reasons for it within one month of receiving your request.
Unless otherwise inconsistent with section 13, information provided in response to requests under section 13 will be provided free of charge. If a request is unfounded or excessive, including where requests are repetitive, we may charge a reasonable fee to cover administrative costs or decline to act on the request.
If we have reasonable doubts about the identity of the person submitting a request, we may ask for additional information to confirm identity.